IT support in Newark.

Everything a business needs from IT. Managed IT support, cybersecurity, cloud solutions, business continuity, Microsoft 365, and connectivity & communications. Some clients take everything, others pick what they need — and we tailor it around how your team actually works. Each service has its own page with full detail, but the short version is: it all sits under one roof, managed by the same team. That means when a decision about your cloud setup needs to account for your security posture, or a connectivity change affects your continuity plan, one team is already looking at the whole picture. We can handle everything or work alongside an existing internal team — whatever structure makes sense for your business.

Managed IT support is priced per user, per month. Other services like cybersecurity, cloud hosting, and connectivity are quoted based on what you actually need — not a padded standard package. No hidden extras, no surprise invoices. We build your plan around the services that make sense for your business and scale it as you grow. Head to our pricing page for a quick estimate, or get in touch and we'll put something specific together. We'd rather give you an accurate quote that reflects your actual business than a templated number that doesn't. Most businesses find the total cost is more predictable than what they were paying before — partly because everything's under one agreement, and partly because proactive management reduces the emergency spend that ad-hoc support tends to generate.

Our office is in Farnsfield — about 15 minutes from Newark, so onsite visits are quick to arrange. The vast majority of issues are resolved remotely within minutes, but for packages that include onsite visits, we come to you when hands-on attention is needed. We don't subcontract engineers in your area — it's our own team, dispatched from our own office, with full context on your setup before they arrive. That means when an engineer walks through your door, they already know your network layout, your infrastructure, and what's been happening on your systems. There's no briefing period, no getting up to speed — they arrive ready to work.

It's a separate service, but it's one of our core offerings — we manage it end to end. 24/7 managed SOC, endpoint protection, penetration testing, security awareness training, and incident response. We layer it properly — solid protection at every level, working together to keep your business safe. Most of it runs quietly in the background without your team even noticing. When something does flag, we're already investigating before you know about it. Cybersecurity works best when it's structured alongside your managed IT — the two inform each other — but you're not locked into buying them together. We can also help with Cyber Essentials certification if your sector or supply chain requires it.

Yes. Licensing, migrations, security configuration, ongoing admin — we take care of everything. As Microsoft 365 specialists, we handle it properly from the start. Most businesses aren't getting half the value from their licences because nobody's configured it right — conditional access policies, data loss prevention, proper Teams governance. We sort that out and keep it optimised as your needs change. Whether you're migrating from an existing setup or starting fresh, we handle the transition without disrupting your team's day. We also keep an eye on your licence allocation month to month — making sure you're not paying for seats nobody's using, and that new starters get provisioned correctly from day one.

That's where business continuity comes in. Backups, disaster recovery, and continuity planning — so when something goes wrong, there's a tested plan to get you back up fast. We don't wait for a disaster to find out whether the backups actually work. Everything is tested regularly, documented clearly, and built around realistic recovery time objectives that make sense for your business and how it operates. The difference between a manageable incident and a week of chaos usually comes down to whether the plan was tested properly before it was needed. We also set clear recovery time objectives with you so everyone — your team and ours — knows exactly what to expect if the worst happens.