IT support in Derby.

Everything a business needs from IT. Managed IT support (remote and onsite helpdesk, device management, onboarding and offboarding), cybersecurity (24/7 managed SOC, endpoint protection, penetration testing, incident response), cloud solutions (our private cloud, Azure, AWS), business continuity (backups, disaster recovery, continuity planning), Microsoft 365 (licensing, migrations, security configuration, ongoing admin), and connectivity and comms (business internet, VoIP, mobile). Some clients take everything, others pick what they need — and we tailor it around how your team actually works. It all sits under one roof, managed by the same team.

Our office is in Farnsfield — about 30 minutes from Derby along the A38. The vast majority of issues are resolved remotely within minutes, but when hands-on attention is needed, we don't make you wait. We dispatch from our own office, not through subcontractors somewhere in your area. That means we come with full context on your setup, your systems are documented properly, and the person arriving at your door already knows what they're walking into. For support packages that include onsite visits, you get responsive, same-day service.

It's a separate service, but it's one of our core offerings — we manage it end to end. 24/7 managed SOC, endpoint protection, penetration testing, security awareness training, and incident response. We layer it properly — solid protection at every level, working together to keep your business safe. Most of it runs quietly in the background without your team even noticing. When something does flag, we're already investigating before you know about it.

Yes. Licensing, migrations, security configuration, ongoing admin — we take care of everything. We handle it properly from the start. Most businesses aren't getting half the value from their licences because nobody's configured them right — conditional access policies, data loss prevention, proper Teams governance. We sort that out and keep it optimised as your needs change.

Yes — we support businesses across the wider Derby area, including Belper, Ashbourne, Duffield, Spondon, Alvaston, and Castle Donington. Our Farnsfield office is centrally positioned, so everywhere in the Derby corridor is within 30-40 minutes. The A38 is a direct route from Farnsfield into Derby without the hassle of city-centre navigation. If you're based anywhere in that area, onsite visits are practical and regular — not something we charge premium rates for.

Managed IT support is priced per user, per month — the cost depends on team size and support level. Other services like cybersecurity, cloud hosting, and connectivity are quoted based on what you actually need — not a padded standard package. No hidden extras, no surprise invoices. We build your plan around the services that make sense for your business and scale it as you grow. Head to our pricing page for a quick estimate, or get in touch and we'll put something specific together that matches your actual needs.

Most of our clients came to us from another provider — it's one of the most common transitions we handle. We do a full audit of what you've got, produce clean documentation, and manage a proper handover so nothing gets missed or forgotten. There's no disruption to your team, no awkward overlap period where you're paying both providers, and we don't start billing until we're actually in place and supporting you. The switch is usually smoother than people expect because we treat the migration seriously.

That's where business continuity comes in. We design backups, disaster recovery infrastructure, and continuity plans tailored to your business — not generic templates. When something goes wrong, there's a tested plan to get you back up fast. We don't wait for a disaster to find out whether the backups actually work. Everything is tested regularly, documented clearly, and built around realistic recovery time objectives that make sense for your business and how it operates. Most downtime gets prevented in the first place.